Privacy Policy

Last updated: July 2026

Apple Scans & Diagnostics (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, book appointments or use our diagnostic services in Ongole.

1. Information We Collect

We may collect the following types of information:

Personal details: name, age, gender, phone number, email address and address.
Appointment details: preferred date, service requested and related notes.
Medical information: doctor’s referral, clinical history, test requirements and reports as needed for diagnostic services.
Website information: basic technical data such as browser type or pages visited, when applicable.

2. How We Use Your Information

To schedule appointments and provide diagnostic services
To prepare, verify and deliver medical reports
To communicate regarding bookings, preparation instructions or follow-up
To improve our services, website experience and patient support
To meet legal, regulatory or professional healthcare requirements

3. Confidentiality of Medical Information

Patient health information and diagnostic reports are treated as confidential. Access is limited to authorized staff involved in providing care, reporting or administrative support. We do not sell your personal or medical information to third parties.

4. Sharing of Information

We may share information only when necessary, such as:

With your treating doctor or referring healthcare provider, as required for care
With service partners involved in operations (for example, IT or communication tools), under appropriate safeguards
When required by law, regulation or lawful authority
With your consent, where applicable

5. Data Security

We take reasonable administrative and technical measures to protect personal and health-related information from unauthorized access, misuse or disclosure. However, no method of transmission or storage is completely secure, and we encourage patients to also protect their own report copies and login details (when online reports become available).

6. Website Cookies & Analytics

Our website may use cookies or similar technologies to improve functionality and understand general website usage. You can control cookies through your browser settings. Disabling cookies may affect some website features.

7. Retention of Information

We retain personal and medical records for as long as needed to provide services, maintain clinical records and comply with applicable legal or professional requirements.

8. Children’s Privacy

Diagnostic services for minors are arranged through a parent or legal guardian. We request that guardians provide accurate information and consent where required.

9. Your Choices

You may contact us to update your contact details or ask questions about information we hold for service purposes. Certain medical records may need to be retained as per healthcare and legal obligations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.

11. Contact Us

For privacy-related queries, please contact Apple Scans & Diagnostics:

Phone: 77999 27277 / 98491 15209
WhatsApp: 77999 27279
Email: applescansongole@gmail.com
Address: D.No. 20-7-90/1, Anjaiah Road, Ongole - 523001, Andhra Pradesh