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FAQs

// Frequently Asked Questions

Answers to Common Questions About Our Diagnostic Services

Find clear answers about appointments, test preparation, reports, health packages and patient care at Apple Scans & Diagnostics, Ongole. If you still need help, our team is ready to guide you before your visit.

Q. Do I need an appointment for diagnostic tests? Toggle icon

Ans: Appointments are recommended for MRI, CT Scan, Mammography and specialized procedures. Walk-ins are welcome for most laboratory tests and general diagnostic services.

Q. How long will it take to receive my reports? Toggle icon

Ans: Report delivery depends on the type of investigation. Our team will inform you of the expected report collection time during your visit.

Q. Should I come fasting for blood tests? Toggle icon

Ans: Some blood tests require fasting while others do not. Please contact our team before your visit for test-specific preparation instructions.

Q. Do you provide health check packages? Toggle icon

Ans: Yes. We offer Diabetic, Basic, Preventive, Master and Total Body Health Check Packages for individuals and families.

Q. What diagnostic services are available? Toggle icon

Ans: We provide MRI, CT Scan, Ultrasound, Digital X-Ray, Mammography, ECG, 2D Echo, Laboratory Tests, Biopsy Services and Health Check Packages.

Q. Are your diagnostic services available 24×7? Toggle icon

Ans: Yes. Apple Scans & Diagnostics provides 24×7 diagnostic and laboratory services for patient convenience.

Q. Why is preparation important before a diagnostic test? Toggle icon

Ans: Proper preparation helps ensure accurate test results. Depending on the test, you may need to fast, drink water, avoid certain medications or follow other specific instructions. Always follow the preparation guidelines provided by your doctor or our team.

Q. Is ambulance service available? Toggle icon

Ans: Yes. Ambulance service is available to assist patients whenever required.

Q. Where is Apple Scans & Diagnostics located? Toggle icon

Ans: We are located on Anjaiah Road, beside Sri Chaitanya Cardiac Center, near AKVK College and RTC Bus Stand, Ongole, Andhra Pradesh.

Q. Can I take my regular medications before a diagnostic test? Toggle icon

Ans: In most cases, you should continue taking your regular medications. However, certain tests may require temporary changes to medications such as insulin, diabetes medicines or blood thinners. Please consult your doctor or contact Apple Scans & Diagnostics before your appointment.

Q. What documents should I bring for my appointment? Toggle icon

Ans: Please carry your doctor's prescription (if available), previous reports or scans, a valid photo ID and a list of your current medications. These help our team perform the appropriate test and assist your doctor in comparing previous results.

Q. What should I do if I am pregnant or think I may be pregnant? Toggle icon

Ans: Please inform our staff before undergoing any imaging procedure such as X-ray or CT Scan. This information helps our healthcare team recommend the safest diagnostic approach for you and your baby.

Q. What if I have questions about preparing for my test? Toggle icon

Ans: If you are unsure about any preparation instructions, simply contact Apple Scans & Diagnostics, Ongole before your appointment. Our team will explain the required preparation based on your scheduled test and answer any questions you may have.

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